IPad Pro 9.7 (2018) Repair Guide & Tips

Nov 8, 2025 by Admin 41 views

Hey tech enthusiasts! Ever found yourself staring at a cracked screen or a sluggish iPad Pro 9.7" (2018)? Don't sweat it! This comprehensive guide is your ultimate resource for everything related to the iPad Pro 9.7" (2018). We'll dive into common issues, step-by-step repair instructions, and valuable tips to keep your tablet running smoothly. Whether you're a seasoned DIY-er or just starting, this guide is designed to empower you with the knowledge to troubleshoot and fix your device. Let's get started!

Common Issues and Troubleshooting for Your iPad Pro 9.7" (2018)

Before you dive into a full-blown repair, let's explore the most common problems you might encounter with your iPad Pro 9.7" (2018) and how to troubleshoot them. Often, a simple fix can save you time and money, avoiding the need for a professional repair. We'll cover everything from screen issues and battery problems to software glitches and charging difficulties. Remember, always back up your data before attempting any repairs or significant troubleshooting steps.

Screen Troubles: Cracked, Scratched, or Unresponsive

One of the most frequent issues, a cracked or scratched screen, can be a real bummer. But don't panic! First, assess the damage. Is it just a hairline crack, or is the screen shattered? Even small cracks can worsen over time. If your screen is unresponsive to touch, it could be a hardware issue. Here’s what you can do:

Inspect the Damage: Carefully examine the screen for visible damage. Note the location and severity of the cracks or scratches. This helps in determining the next steps. Sometimes, a screen protector can save your day.
Restart Your iPad: A simple restart can often resolve minor software glitches causing touch issues. Press and hold the power button until the power-off slider appears, then slide it to turn off. After a few seconds, press the power button again to restart.
Check for Software Updates: Outdated software can sometimes cause touch screen problems. Go to Settings > General > Software Update and install any available updates. Updates often include bug fixes and performance improvements.
Force Restart: If a regular restart doesn't work, try a force restart. Press and quickly release the volume up button, then the volume down button. Finally, press and hold the power button until the Apple logo appears. This can resolve more stubborn issues.
Screen Replacement: If the screen is cracked or severely damaged, a screen replacement is usually necessary. You can find replacement screens and tools online. Consider professional repair if you're not comfortable with DIY repairs. This is an area where a little research can go a long way, ensuring you get the right parts and understand the process. Watch a few tutorial videos before starting.

Battery Problems: Draining Quickly or Not Charging

Battery life is crucial for enjoying your iPad Pro 9.7" (2018). If your battery drains quickly or doesn't charge properly, it can be frustrating. Here’s how to troubleshoot these problems:

Check Battery Usage: Go to Settings > Battery to see which apps are using the most power. Close any apps you're not using or uninstall those that consume excessive battery. This can help you identify and address any background processes that are draining your battery.
Optimize Battery Settings: Enable Low Power Mode in Settings > Battery to conserve battery life. Adjust your screen brightness and reduce the screen timeout duration. Lower brightness and a shorter auto-lock time can significantly impact battery life.
Inspect the Charging Port: Clean the charging port with a toothpick or compressed air to remove any debris that might be preventing a good connection. This is often an overlooked fix that can make a big difference.
Try a Different Charger and Cable: Use a different charging cable and power adapter to see if the problem lies with your current accessories. Sometimes, a faulty charger is the culprit.
Battery Replacement: If your battery drains rapidly, even after troubleshooting, it may need to be replaced. Battery replacement is often a bit more complex, and a professional repair might be the best option unless you have experience with these types of repairs. Battery replacements often require special tools and careful handling.

Software Glitches: Freezing, Crashing, or Slow Performance

Software issues can make your iPad feel sluggish or unresponsive. Here’s how to address them:

Restart Your iPad: A simple restart is often the first step to resolving software glitches, as mentioned earlier.
Free Up Storage Space: Low storage can cause performance issues. Delete unnecessary files, photos, videos, and apps to free up space. You can also offload unused apps without deleting their data in Settings > General > iPad Storage.
Update Your iPadOS: Ensure your iPad is running the latest version of iPadOS. Go to Settings > General > Software Update to install any available updates. Updates usually include bug fixes and performance improvements.
Reset All Settings: Resetting all settings can fix many software-related problems. Go to Settings > General > Transfer or Reset iPad > Reset > Reset All Settings. This won’t erase your data but will restore settings to their default values. Remember, this will reset all your personalized settings, such as Wi-Fi passwords and wallpaper.
Factory Reset: As a last resort, if the issue persists, consider a factory reset. This will erase all data, so back up your iPad first. Go to Settings > General > Transfer or Reset iPad > Erase All Content and Settings. This is a more drastic measure but can resolve deep-seated software issues.

Step-by-Step Repair Guide: Replacing the Screen

Replacing the screen on your iPad Pro 9.7" (2018) is one of the more common repairs. While it requires some technical skill, it's definitely doable with the right tools and guidance. Disclaimer: Proceed with caution, as this involves disassembling your device. Always turn off your iPad and disconnect from the power supply before starting any repair.

What You'll Need:

Replacement Screen: Make sure it's specifically for the iPad Pro 9.7" (2018). Double-check the model number (A1673, A1674, or A1675).
Heat Source: A heat gun or a hairdryer is necessary to soften the adhesive.
Suction Cup: To lift the screen.
Spudger or Plastic Opening Tools: To pry open the screen.
Plastic Pry Tools: To prevent scratching.
Phillips Head Screwdriver: For internal screws.
Specialized Screwdrivers: For specific screws (check repair guides for the correct size).
Adhesive Strips or Double-Sided Tape: To secure the new screen.
Anti-Static Wrist Strap: To prevent damage from static electricity.
Small Container: For organizing screws.

Step-by-Step Instructions:

Power Off and Prep: Turn off your iPad and place it on a clean, soft surface. Wear an anti-static wrist strap to protect the internal components.
Heat the Edges: Use a heat gun or hairdryer to gently heat the edges of the screen to soften the adhesive. Focus on the edges where the screen meets the frame, moving slowly and evenly.
Apply the Suction Cup: Attach the suction cup near the home button. Pull gently, creating a small gap between the screen and the frame.
Insert the Spudger: Insert a spudger or plastic opening tool into the gap you created and gently pry the screen up. Work your way around the edges, carefully separating the adhesive. If the adhesive is still too strong, re-apply heat.
Disconnect the Screen Cables: Once the screen is partially lifted, be extremely careful not to pull it too far. There are cables connecting the screen to the logic board. Use a spudger to disconnect the screen cables. These cables are delicate, so be careful. Consult a repair guide for the exact location of the cables and how to disconnect them safely.
Remove the Old Screen: Once the cables are disconnected, fully remove the old screen. Place it aside safely.
Prepare the Frame: Clean the frame of any remaining adhesive. Apply new adhesive strips or double-sided tape around the frame to secure the new screen.
Connect the New Screen Cables: Carefully connect the cables to the logic board. Ensure they are properly seated and secure.
Test the New Screen: Before fully reassembling, power on the iPad to test the new screen. Check for touch functionality, display quality, and any other issues.
Reassemble the iPad: Once you've confirmed everything works, carefully align the new screen and press it down onto the frame, ensuring it's securely attached to the adhesive. Secure the screws in the correct place. Double check all connections.

Troubleshooting After Repair

So, you’ve just replaced the screen on your iPad Pro 9.7" (2018)! Awesome! But what if something still isn’t quite right? Let's go through some common issues that can pop up after a repair and how to fix them.

Display Issues: Lines, Blurriness, or No Display

If you see lines on the screen, a blurry image, or nothing at all after the repair, don't panic! It might just be a connection issue. Here’s what to check:

Cable Connections: Carefully re-examine all the screen cables. Make sure they are correctly connected and fully seated in their connectors on the logic board. Sometimes, a cable can come loose during reassembly.
Connector Damage: Inspect the connectors on both the screen and the logic board for any damage. Bent pins or broken connectors can prevent the screen from working. If you find damage, you might need to replace the connector or seek professional help.
Screen Compatibility: Verify that the replacement screen is the correct model for your iPad Pro 9.7" (2018). Incompatible screens won't work.
Display Calibration: In rare cases, the display might need calibration. This usually requires specialized equipment, so you might need to consult a professional repair service.

Touchscreen Problems: Unresponsive or Inaccurate Touch

Touchscreen issues after repair can be frustrating. Here’s how to troubleshoot them:

Cable Connections: Again, check the screen cables. Make sure the touch screen cable is securely connected to the logic board. Clean the contacts with a soft, dry cloth or a cotton swab dipped in isopropyl alcohol. Avoid applying too much pressure.
Screen Compatibility: Confirm that the replacement screen is compatible with your iPad. An incompatible screen may not respond to touch properly.
Software Issues: Try restarting your iPad or updating the software. Sometimes, a software glitch can interfere with the touch functionality.
Calibration: Perform a screen calibration. Go to Settings > Display & Brightness > Auto-Lock, then test the touch response. If the issue persists, the screen might need professional calibration.

Other Issues: Battery Draining Quickly, Wi-Fi Problems

Sometimes, other unexpected problems may arise after a repair. Here’s what to look for:

Battery Drain: If the battery drains quickly, it might be due to a faulty connection or a damaged component. Check all cable connections, especially those related to the battery. If the problem persists, the battery might need to be replaced.
Wi-Fi Problems: If Wi-Fi isn’t working, make sure the Wi-Fi antenna cables are securely connected to the logic board. Also, check for any physical damage to the antenna cables or the Wi-Fi module itself.
Sound Problems: If there is no sound from the speakers, check the speaker connections. Make sure they are properly connected to the logic board. Additionally, ensure the speakers are not damaged during the repair.

Tips for a Successful iPad Pro 9.7" (2018) Repair

Want to make your iPad repair a smooth experience? Here are some top tips to keep in mind:

Before You Start:

Gather Your Tools: Ensure you have all the necessary tools and replacement parts before beginning. This includes the right screwdrivers, spudgers, suction cups, and adhesive.
Watch Repair Videos: Familiarize yourself with the repair process by watching videos. This provides a visual guide and helps you understand the steps involved.
Work in a Clean, Well-Lit Area: A clean and well-lit workspace is crucial. It helps prevent losing small parts and makes it easier to see what you are doing. The right environment can do a lot for focus.
Take Your Time: Rushing the repair can lead to mistakes. Work slowly and carefully, and don’t be afraid to take breaks.
Document the Process: Take pictures or videos of each step as you disassemble the iPad. This will help you remember how everything goes back together.

During the Repair:

Be Gentle: Avoid excessive force, which can damage delicate components. If something doesn't come apart easily, don't force it. Review the steps again, or look for guidance.
Organize Your Screws: Use a screw organizer or label each screw as you remove it. This will prevent confusion during reassembly and avoid damaging components.
Disconnect the Battery First: Always disconnect the battery before working on any internal components. This prevents short circuits and protects the logic board.
Use the Right Adhesive: When reassembling, use the correct adhesive to secure the screen. Double-sided tape designed for electronics or screen adhesive works best.
Test Components: Before fully reassembling, test any repaired or replaced components. Ensure they function correctly before you close everything up.

After the Repair:

Test Thoroughly: After reassembling your iPad, test all functions to ensure everything is working correctly: Wi-Fi, Bluetooth, camera, speakers, and charging.
Clean Up: Clean your iPad with a microfiber cloth to remove any fingerprints or smudges.
Back Up Your Data: Always back up your data after a repair to avoid any data loss in case of further issues.
Consider a Professional: If you're not comfortable with DIY repairs or if the issue seems complex, consider seeking professional help.

Where to Get iPad Pro 9.7" (2018) Repair Parts & Services

Finding the right parts and repair services is essential for a successful fix. Here’s where to look:

Online Retailers:

Amazon: Offers a wide variety of replacement screens, batteries, and tools. Read reviews carefully to ensure product quality.
eBay: A great resource for parts, often at competitive prices. Again, check seller ratings and reviews.
Specialty Repair Parts Websites: Websites such as iFixit and Injured Gadgets, are dedicated to providing high-quality repair parts and tools. They also offer detailed repair guides. This can be a great place to start.

Local Repair Shops:

Local Repair Shops: Offer professional repair services and can often source parts quickly. They can often provide a faster turnaround and more reliable repair if you're not comfortable with the DIY approach.
Apple Store: For repairs under warranty or out-of-warranty service, the Apple Store is a reliable option.

Tips for Choosing a Repair Service:

Check Reviews: Read online reviews to gauge the quality of service. Reviews can tell a lot about the shop's reliability and customer satisfaction.
Ask About Warranty: Inquire about the warranty on the repair and parts. A good warranty provides peace of mind. A warranty protects your investment.
Get a Quote: Obtain a quote for the repair before committing. Compare prices from different repair services.
Ask About Experience: Ask about the technician's experience with iPad repairs. Ensure they have experience and the knowledge to repair your specific model.

Conclusion: Keeping Your iPad Pro 9.7" (2018) Running Smoothly

There you have it, folks! Your complete guide to repairing and maintaining your iPad Pro 9.7" (2018). By following the troubleshooting steps, step-by-step repair guides, and helpful tips, you can extend the life of your device and keep it running smoothly. Remember, patience, carefulness, and a bit of research go a long way. Whether you're a seasoned techie or just starting, this guide should help you overcome any problems you encounter with your iPad Pro. Good luck, and happy repairing! And remember, always prioritize the safety of your device and yourself! Keep those devices running, and happy fixing!