Restaurant Review Glitch: Discovery Screen Bug Fix

Hey everyone, let's dive into a frustrating issue some of you are facing with our customer app. It's about those restaurant reviews and how they're not quite showing up correctly on the discovery screen. We'll break down the problem, how to reproduce it, what we expect to happen, and how we're gonna fix it. So, grab a coffee (or your drink of choice), and let's get into it!

The Bug: Delayed Restaurant Review Updates

Alright, so here's the deal, the main bug is that when you, our awesome customers, take the time to review a restaurant after a past order, those reviews aren't immediately reflected on the restaurant's discovery screen. This is a real bummer, right? You want to share your experience, and you want other customers to see it straight away. Instead, it seems like the review updates only appear after you've tapped into the restaurant's details. This creates a delay and a bad user experience. We value your feedback, and this bug undermines that experience. We're dedicated to fixing it!

Imagine this: You've just finished devouring some delicious food, and you're feeling generous, so you head over to the "Order History" section in your app profile. You pick the restaurant, rate your experience, and tap submit. You think, "Great! My review is now live and other people will know this place is awesome!" But... you bounce back to the main discovery screen, and the updated review isn't there. That's a definite glitch, and we know how annoying it can be. We want to make sure the reviews are updated in real-time, helping other users make informed decisions. We're on it!

This isn't just about delayed gratification; it's about the integrity of our platform and the trust you place in us. If the information isn't current, it doesn't serve its purpose. Accurate and up-to-date reviews are vital for both the restaurants and our users. We need to create an easy and intuitive user experience. We're going to fix it so that every review you leave, will instantly be updated on the front restaurant screen, keeping it simple and direct for you!

The Bug: Repeated Order Reviews

Another issue we're tackling is the ability to review an order multiple times. We only want you to give one review per order; that's the goal. Right now, it seems like you can go back and review the same order more than once. This can lead to misleading ratings and doesn't accurately reflect your overall experience. We want your honest feedback, and that's why we're going to make sure this problem is fixed. This update will allow you to be confident that your review accurately reflects your order.

Think about it this way: You have a great experience with a restaurant, and you give it a 5-star rating. Then, for some reason, you can go back and give it a different rating, potentially skewing the restaurant's overall score. That's not fair to the restaurant, and it doesn't give other users an accurate picture of what to expect. This can seriously influence their decisions.

So, our second goal is to ensure you can only review an order once. After you submit your review, that's it! This will lead to much better data integrity and a more reliable platform. This also ensures that each review is from a unique customer, reflecting a single experience. This will improve the reliability of the reviews that people are depending on. We are here to bring you the best experience!

How to Reproduce the Problem

Reproducing the issue is pretty straightforward, which means we can quickly address it. Here’s a simple, step-by-step guide to help you see the bug for yourself:

1. Open the Customer Application: Start by launching the app on your device.
2. Navigate to Profile: Tap on your profile menu button. Usually, it's located in the bottom right or top left corner.
3. Access Order History: Under "My Orders", select "Past" to view your previous orders.
4. Select an Order: Choose an order from a restaurant you want to review.
5. Submit the Review: Rate the order and submit your review. This is where the magic (or the bug) happens!
6. Return to Discovery: Go back to the discovery page, where you see all the restaurants.
7. Observe the Restaurant: Find the restaurant you just reviewed. You'll notice that the review changes are not yet reflecting the changes!

This will help you understand that the review won't immediately reflect on the discovery screen. This is a common bug that needs to be fixed. The fix will ensure that your reviews are always updated immediately.

The Expected Behavior

Here’s what we want to happen, and what we're striving for:

• Instant Updates: When you submit a review, it should immediately be visible on the restaurant's discovery screen. No delays, no need to tap into the restaurant details.
• Single Review Per Order: You should only be allowed to submit one review per order. Once you've reviewed an order, that option should be disabled, preventing repeated submissions.

Imagine leaving a review and instantly seeing it reflected on the discovery page. This ensures that every time, the restaurant's rating is current and accurate. This is the goal, and this is what we are working towards. No confusion, no waiting around; just the real, real-time feedback that makes our platform useful!

We aim for a fast and efficient system that makes your feedback count. Our goal is to create an easy and intuitive user experience that will improve your user experience. We are here to create a better experience for our customers. When we do this we are providing a better user experience for everyone.

The Fix

So, how are we going to fix these issues? Our development team is already on it, actively working to implement the following solutions:

• Real-time Data Syncing: We're implementing real-time data syncing between the review submission process and the restaurant discovery screen. This means the moment you submit your review, the changes will be instantly reflected on the front screen. No more lag!
• Review Submission Logic: We're enhancing the review submission logic to ensure that customers can only review each order once. This involves disabling the review option after the first submission. This prevents any misleading rating changes.

We know this is an inconvenience, and we're committed to delivering a fix that's fast and effective. We will be updating the system to fix the issue and prevent future occurrences of it. We are making sure that you have the most up-to-date and reliable information.

Conclusion

Thanks for pointing out these issues. We appreciate your patience and your role in helping us create a better app. These fixes will make the app more user-friendly and more trustworthy for everyone. We want your experience to be as smooth as possible! We are committed to creating a reliable and enjoyable app, we're dedicated to resolving these issues and improving your overall experience.

We'll keep you updated on our progress, and as always, your feedback is invaluable. If you have any questions or further suggestions, feel free to reach out. We're here to make sure you have the best experience possible! We are dedicated to creating the best experience for everyone.